So my flight was canceled due to weather. I went online to rebook, like the e-mail told me...only I couldn't...over and over again. So I called the reservations number, "We are experiencing high call volume due to Hurricane Sandy, please visit our website or call back at another time." I finally managed to get to a human and rebooked my flight, after trying to call all day and being on hold for more than 40min. Sometimes I wish a modified version of Mr. Garrison's entity was real, MODIFIED.
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