Best Buy said I can't get a new phone because technically the repair has to be on the same phone and since they always give me a refurbed phone it's not the same phone that breaks down. I said that no one ever gave me the option of repairing my phone, they just gave me a refurbed. The Geek Squad tech said that the option to have the original phone repaired and returned to you is not available for cell phones...So Best Buy basically created a catch 22 for their "no lemon policy" for phones. Awesome.
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